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Сall center - outsourcing

Our call center - can be voice of your company

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Strive to be in touch with your clients and satisfy their needs in a timely manner?

Then you need the services of Call Center B2B!

Professionally trained staff of Call Center B2B on behalf of your company will process incoming calls from your customers in a 7/24/365 format. This service will positively affect the level of trust and loyalty of consumers.

Call Center B2B Telemarketing Department will attract new customers with outgoing calls and implement a comprehensive sales to existing ones.

Results of work

Apple corporation order services
Apple corporation order services

services

Incoming calls
  • Hot line
  • Reference and information line
  • Virtual office (secretary)
  • Order table
  • Dispatching service
  • Support service
Outgoing calls
  • Telemarketing
  • Actualizationand segmentation of databases
  • Research interviewing and investigations
  • Informing, presentation
  • Indebtedness reminder
  • Telephone canvassing
  • Mystery shopper ( misery caller )
Additional services
  • Writing selling scripts, call scenarios
  • Direct marketing
  • SMS Notifications
  • Live Chat Online
  • IVR Voice menu
  • Sending voice messages
  • Making databases of companies phone numbers

Advantages

Addressing to outsourcing call center Callb2b, situated in Eastern Europe, the Customer company will, first of all, optimize rental costs for hiring professionally trained operators, who have high-level oratorical skills, and labor-hours of work cost several times cheaper compared to labor-hours of operators from other regions (Western Europe or USA). Due to costs optimization, the return of the money, invested in hiring Callb2b call center operators will be maximal and the income of your company will be increased respectively.

Как мы работаем

01 The first call

Primary telephone conversation and reaching verbal agreements;

02 Filling in forms

Filling the client profile and brief for indication services;

03 Conclude a contract

Drawing up a contract, approval and signing;

04 Payment for services

100% prepayment accounts for a basic package of services;

05 Contract transfer

Send scans of the contract for email, originals are sent by courier or mail;

06 Meeting a manager

To start the project your personal manager will contact you.

Clients

Support service
Dispatching service
Dispatching service
Support service
Dispatching service
Dispatching service

Reviews

Francis Albert Sinatra Sales Manager
microsoft corp
Francis Albert Sinatra Sales Manager
microsoft corp

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